Return Policy

Customers have cancellation rights, we try to take maximum care on the quality of our products. If any of our customer is not satisfied with the received product then he/she may send us back for the refund or replacement. Customer can send us item for exchange or for a full refund within 14 days of delivery if it’s still in its original, unopened packaging. Please must send original receipt for return/exchange.

If you unpack your product and find it damaged or incorrect, please contact us immediately by using our

contact number 0044 (0)207 2748755  or email us info@iconicwigcentre.co.uk so that we can arrange a return or exchange product for you.

Please note:

item(s) purchase in sale period can’t be return or exchange.

Safe Return:

We ensure you safe delivery of your parcel within the stipulated time. This is our customer’s responsibility to send us the items back safely. If an item is unsuitable, please ensure the goods have been returned unworn/ unopened product for a refund within 14 days of receipt. For an exchange, goods should be returned within 28 days of receipts, unworn/ unopened product. You must choose reliable postal service for returning of the items for alteration / refund / replacement. If something happens in shipment and the parcel does not get delivered to our mailing address. In such case, we will not refund the order. While you return please mention your order number. Our mailing address is

29 Atlantic Road,Brixton

Greater London SW9 8JJ

United Kingdom

Order Cancellation:

Orders cannot be cancelled after 24 hours of order confirmation. If the order is cancelled within 24 hours, we will charge 5% as card processing fee that will be charged to us by the card processing companies.

Colors/description Disclaimer:

We endeavor to precisely recreate colors according to the needs of customer, yet there might in any case be minor variations in shade of the real item. This is because of the manual dying process, accessibility and contrasts.